Privacy policy

KindHire (kindhire.co.uk) is run from London, United Kingdom. We are the data controller for the information described here, which means we decide how it is used and are responsible for looking after it.

If you have any question about your information, email privacy@kindhire.co.uk.

• Account details: your name, email address and password (stored securely by our database provider; we never see your password).
• Your profile, if you're a jobseeker: what you're looking for, where you'd like to work, skills and levels, strengths, how you work best, things you're proud of, work history, education, your CV and, if you add one, a photo.
• Private details you choose to give us: your salary floor and any interview adjustments. These are never shown to employers unless you choose to share them on a specific application.
• Applications: the jobs you apply for or track, messages with employers, their decisions and feedback, reminders and any feedback requests you send (including the name and email of the person you ask).
• Apply-link applications: if you apply through an employer's KindHire apply link without an account, your name, email, phone number (optional), CV, answers and any note.
• Employer details: your company, the roles you post and how you handle applications, including your reply record.
• Conversations with Hiro and Wise, our AI agents.
• Basic technical information needed to run the site securely, such as when you logged in.

• To provide the service you asked for: building your profile, showing jobs and fit scores, sending applications, tracking replies and passing on feedback. (Contract.)
• To keep KindHire safe and working: preventing spam and abuse, fixing problems. (Legitimate interests.)
• To send you updates about your applications and account, by email and in the app. (Contract and legitimate interests.)
• Interview adjustments can sometimes relate to health or disability. We only store them because you choose to give them to us, and we only share them with an employer when you say so for that application. (Your explicit consent, which you can withdraw at any time.)
• We never sell your information, and we never use it for advertising.

KindHire uses AI (provided by Anthropic) to read CVs, check job listings, power Hiro and Wise and help employers write feedback. Fit scores compare the skills and strengths on a profile with what a job asks for.

Fit scores never use age, dates of birth, names, photos, nationality or any other personal characteristic. Nobody is rejected automatically: every decision about an application is made by a person at the employer. Employers see how long you spent in each job, not the dates, and only see your photo once they invite you to interview.

• Employers you apply to, or who you allow to find you in the talent pool. They see your profile and contact email, never your private salary floor, and your adjustments only if you choose.
• People you send a feedback request to see your first name, the role and the stage you reached.
• Our service providers, who process data only on our instructions: Supabase (database and file storage, hosted in London), Vercel (website hosting), Anthropic (AI processing) and Resend (sending emails). Some of these companies are based in the United States. Where data leaves the UK, it is protected by approved safeguards such as the UK International Data Transfer Addendum.
• If the law requires it, for example a valid request from the police or a court.

• Your account and profile: until you delete your account. If an account is unused for two years, we may email you to check, and then delete it.
• Applications through an apply link: for 12 months after the role closes, so the employer can deal with any questions, then deleted.
• Feedback requests and replies: as long as the application they belong to.
• Backups are kept for a short period and then overwritten.

Under UK data protection law you can:

• See the information we hold about you, and get a copy. You can download it any time from your account settings.
• Correct anything that's wrong. You can edit your profile any time.
• Delete your account and information. You can do this from your account settings.
• Object to, or ask us to restrict, how we use your information.
• Withdraw consent you've given, for example to sharing adjustments.
• Complain to the Information Commissioner's Office (ico.org.uk) if you're unhappy with how we've handled your information. We'd appreciate the chance to put it right first: email privacy@kindhire.co.uk.

Your information is stored encrypted, access is controlled so people only see what they're allowed to, and CVs uploaded through apply links can only be opened by the employer you applied to.

If we change this policy in a way that matters, we'll tell you by email or in the app before the change takes effect.