Deliveroo
LondonHybridPosted 2 weeks ago
Pay not given in the listing
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You will manage day-to-day relationships with Deliveroo Express white-label partners across restaurants, grocery and retail, leading performance reviews and identifying growth. You will also pitch and negotiate new partner deals.
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
At Deliveroo, our mission is to transform the way people shop and eat, bringing the neighbourhood to your door by connecting customers, restaurants, shops and riders. We give people the opportunity to buy what they want, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
This role sits within the New Verticals business unit on our Global Strategy, Product and Commercial team, reporting into the Head of Strategic Partnerships, Deliveroo Express with our broader team reporting up into the Director, GM of Drive EMEA and VP of EMEA Markets. We are responsible for setting the strategy and lighting up new verticals, ensuring that Deliveroo has the right to win in the new and highly competitive on-demand Grocery and Retail market. The culture within the team is informal, fast-paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast.
Deliveroo Express is Deliveroo’s white-label solution that allows our partners to offer on-demand delivery directly through their own online websites / apps. Imagine going onto your favourite restaurant, grocer or retailers’ website and having an order delivered in as little as 20 minutes - from the customer’s point of view, you’re ordering directly with the restaurant / grocery / retailer, and it’s simply delivered by our rapid riders. For more, please see: https://merchants.deliveroo.com/what-we-offer/deliveroo-express
As a Senior Strategic Partnerships Manager in the team, you will manage the day-to-day relationships with our white-label partners, which includes leading regular performance reviews, identifying opportunities for growth and overcoming operational challenges. You will work closely with various functions of Deliveroo to share insights from partners and ensure we are developing a “best in class” value proposition. With Deliveroo Express being a new product launched in April, you will play a pivotal role in defining the on-going strategy and driving success of this proposition.
Using data to understand trends in performance and identify opportunities for operational excellence will be critical to your success in the role. You will need to be able to manage multiple projects at once, interacting with key functions such as Product, Operations and Commercial. You will use your business acumen and negotiation skills to win new business deals and build an on-going pipeline.
Working with partners of this scale, you will often overcome challenges that Deliveroo is facing for the first time, helping to shape the future of how we work with and scale our white-label partners.
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
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