Lookers
GlasgowOn-sitePosted 25 Aug
£27,500 to £37,500 a year
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Lead a busy parts department at Glasgow Volvo, processing orders the same day, serving retail and workshop customers, and driving parts sales. Also manage departmental data and forecasts.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Salary: Basic £27,500 - £37,500 depending on experience
OTE up to £44,000.
Hours: 44 hours per week Monday to Friday 8.00 - 18.00
Glasgow Volvo are recruiting for an ambitious and experienced Parts Manager to join our hard-working and friendly team. As a Parts Manager at our Volvo site, you will be responsible for leading a busy Parts Department, providing excellent customer service and demonstrating a comprehensive technical understanding of the automotive trade.
Responsibilities
Lead your team to success in a busy fast paced environment
Ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers
Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and does not use excessive technical jargon
Actively support company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
Manage accurate data collection and provide forecasts on departmental performance
The ideal candidate will have a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results. Previous experience in a similar position and within the motor trade industry is essential.
You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market. The ideal candidate will have excellent communication skills, both verbal and written and can easily develop and maintain working relationships with colleagues, the client base and manufacturers. We’re looking for someone who demonstrates meticulous attention to detail and accurate record-keeping, is positive & friendly. We’re looking for a Parts Manager who demonstrates integrity, discretion and objectivity with the ability to work well under pressure, handle conflicting demands, and schedule work appropriately.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.