Deliveroo
LondonHybridPosted last week
Pay not given in the listing
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Analyse operational data to shape strategy on labour, costs and site performance across Deliveroo's dark stores and kitchens. Build dashboards, support budgeting, and act as labour point of contact for ops teams.
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Our New Verticals business is transforming how customers access groceries, everyday essentials, and restaurant-quality food by operating dark stores, dark kitchens, and new retail models across multiple markets. Central Operations sits within Site Operations, bridging HQ functions such as Finance, Legal, Commercial, Product, FM, ET, and People with front-line site operations across Hop and Editions. The team owns the global strategy and planning, budgets, OKRs, and KPIs for the business, sets the cross-functional business review cadence, and oversees the cost card and budget reconciliation process that keeps markets accountable to plan. Within Central Operations, our mission in Operational Planning is to make every site a benchmark for operational excellence, driving performance and process efficiency through insight, cost discipline, and continuous improvement.
As an Ops Planning & Insights Associate, you will be at the heart of Operational Planning for our global Site Operations. You will leverage data and analytics to deliver actionable insights that will shape our strategy across labour management, cost efficiency, and operational effectiveness. You will partner with stakeholders across Finance, Site Ops, Legal, Commercial, and other teams to drive planning, reporting, and budgeting processes.
This role is ideal for someone who combines analytical rigour with strong communication skills and a deep curiosity for how operational systems and incentives work.
Deliveroo’s mission is to transform the way people eat and shop by bringing the neighbourhood to your door. We are a technology-driven company at the forefront of one of the world's fastest-growing industries — still a small team making a big impact, tackling complex challenges, and moving fast.
We value autonomy, ownership, and curiosity, and we are always looking for people who want to drive change and make an impact.
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
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